Проходной рычаг Sure-Loc Hardware JU101 26 Джуно, полированный хром

Name: Проходной рычаг Sure-Loc Hardware JU101 26 Джуно, полированный хром
Brand: Sure-Loc Hardware
SKU: 0802842122540
Price: 73.50 EUR
Availability: InStock

Brand:Sure-Loc Hardware

0.1/5

€
73.50

ОПИСАНИЕ ПРОДУКТА Являясь частью современной серии Sure-Lock, рычаг Джуно украсит любой дом своими гладкими линиями и плавной работой. Вам понравится, как этот рычаг дополняет современные городские тенденции и эстетику. Рычаг прохода предназначен для дверей, где не требуется запирающий механизм, таких как прихожая, гардеробная или детская спальня. Ручки соответствуют классу ANSI 3. ОТ ПРОИЗВОДИТЕЛЯ Рычаг Джуно, являющийся частью современной серии Sure-Loc, украсит любой дом своими гладкими линиями и плавной работой. Вам понравится, как этот рычаг дополняет современные городские тенденции и эстетику. Рычаг прохода предназначен для дверей, где не требуется запирающий механизм, таких как прихожая, гардеробная или детская спальня. Ручки соответствуют классу 3 ANSI.

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EAN: 0802842122540

Категории Tools & Home Improvement, Hardware, Дверная фурнитура и замки, Дверные Рычаги,

Поставляется со стандартным внутренним задником 2 3/8. Реверсивный для правосторонней или левосторонней распашной двери. Включает монтажное оборудование и инструкции для легкой установки. Подходит для дверей толщиной от 1 3/8 до 2. Современная серия Sure-Lock.

Batteries Required?	‎No
Color	‎Polished Chrome
Country of Origin	‎China
Customer Reviews	1.0 1.0 out of 5 stars 1 rating 1.0 out of 5 stars
Domestic Shipping	Item can be shipped within U.S.
Finish	‎Chrome
Included Components	‎Includes: Hardware for both sides of the door, latch, screws, installation instructions and strike plate
International Shipping	This item can be shipped to select countries outside of the U.S. Learn More
Item model number	‎JU101 26
Item Package Quantity	‎1
Item Weight	‎1.76 pounds
Manufacturer	‎Sure-Loc Hardware
Material	‎Brass, zinc, steel
Part Number	‎Na
Product Dimensions	‎5.75 x 2.75 x 2.75 inches
Style	‎Modern

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Scritto da: Mike. Z

Insulting Customer Service from Sure-Loc, Poorly Made Screws

I have three of the privacy levers, and four passage levers installed in my house. Initially I really liked the price and the aesthetic, and was even impressed with the overall build quality for a $40 lever. I ran into some problems, though. The design of the privacy levers causes the lock-drum to unscrew and fall out frequently. The design is also rather counter-intuitive, and guests frequently have trouble figuring out the privacy lock relative to a traditional push-button mechanism. Additionally, after un-installing one of the privacy levers, the screw broke off inside of the lock housing, making it impossible to re-install. I knew that these had a lifetime warranty on parts and mechanism, so I contacted Sure-Loc. Despite explaining the situation, and the customer support representative acknowledging that because of the screw broken off in the lock housing that I couldn't re-install it, they tried to convince me that it was somehow my fault, and kept saying, "I've never heard of that happening before", totally dismissing the issue that I was having in an insulting tone and referring me to their warranty page as if I were some drone. They also kept offering to send me a new screw, multiple times, despite the fact that I'd explained to them that it was impossible to insert a new one, or remove the existing one. After requesting to speak with the customer service rep's manager, she refused multiple times, insisting "well I just talked to my manager", and then after putting me on hold for a moment, told me that her manager refused to speak with me, and parroted again that I should just refer to the warranty page, which actually seemed to support my point more than theirs. The whole affair, caused by Sure-Loc using a crappy $0.005 zinc screw instead of a well-manufactured one, and then refusing to send a replacement mechanism for the unusable half of the lock seems like pathologically poor customer service, and abusive internal business culture to me. I absolutely won't be purchasing any further products from Sure-Loc, and will likely be replacing all of the ones that I currently have installed. Very disappointing considering that I liked the aesthetics of the product.